Sustainable Investing in both the UK and Switzerland

The following is a series of frquently asked questions

Frequently asked questions

Palladium FAQ Q&A.
One of our primary objectives here at Palladium IS is to ensure that our clients have all of the information they need in order to make an informed decision. The following are some of the more commonly asked questions that we've come across - as time goes on we'll add more to it.

How long does it take to open an account?
It takes between 1 and 3 days to open an account depending upon whether you're an individual or a company
How soon can I start trading?
As soon as funds are received we will credit your account and you can trade immediately
What can I use as ID to open an account?
Ideally we would like a passport or failing that any other state issued ID and a current utility bill
Can I have a swap free account?
Palladium IS doesn't currently offer Islamic accounts
Why are you asking me about my trading history?
We accept only professional clients and so we must verify that you have previous trading experience
Is there a safety of funds clause with Palladium IS?
Yes, as an FCA regulated business there is a investor safety fund
How can I fund my account?
We accept wire transfers and for larger clients we will accept SWIFT based transfers although these are by request
Which currencies can I open an account in and deposit in?
We currently offer accounts in EUR, USD, GBP and CHF and so it is possible to deposit in these currencies.
My deposit is taking longer than I expected, what's happening?
Please contact us immediately with your details and we will investigate with our bank
Why is there difference between the price of my trade and the chart price?
By default we show the Bid price and so depending on what action you're taking you will see either the bid or the ask
Can I perform automated trading?
Yes, we support the cAlgo platform which is specifically designed for algorithm based trading
The prices on the chart haven't moved for a few seconds, what's happening?
Some currency pairs are more liquid than others and so their prices update many times a second, others don't


My Question isn't Listed Here - what can I do?

Palladium IS is focussed on delivering good service to clients so please feel free to contact us and we'll answer your question.